IT Cloudmasters adhere to the client- centric philosophy. Our vision and mission is to deliver client-centric solutions maintaining the highest level of quality which adds value to our renowned clients. We provide our clients with the best solutions and top-notch services for Infrastructure Management Systems and Web Development that facilitates them to concentrate on their core-competencies, thus aiding in the growth of Return on Investment. Client satisfaction and delivering quality services is of utmost importance to us, for building positive business relationships.

Our Offering

Infrastructure Optimization

  • Infrastructure sizing & capacity planning
  • Server & storage consolidation
  • Performance Tuning (OS, storage, DB, Network,)
  • Virtualization
  • Network Assessment and Optimization

Infrastructure Management

  • Desktop Management
  • Server Management
  • Network management
  • Security management
  • Database Management

Helpdesk Support

  • 24x7 On call Support
  • 24x7 Email Support
  • Dedicated Onsite/Offsite Team
  • Multi-Level Support and Escalation
  • Well Managed Knowledgebase System

O365 Support

  • Identify the right plan
  • Setup & Deployment
  • Migration
  • Support & Training

Cloud Support

  • AZURE / O365
  • Cloud Advisory Services
  • Cloud Infrastructure Services
  • Cloud Migration Services
  • Cloud management services

Unique Value By It Cloudmasters Managed Services


Reliability and Security

Reliability and Security

Quick Response

Quick Response

Certified Dedicated

Certified Dedicated Professionals

Support

24x7 Award Winning Support

Peace

Peace of Mind

Emergency

Available in Emergency

Our Difference In The Market Place

Certified Professionals

  • Certified professionals are available for assistance with a live helpdesk

Dedicated Team

  • Devoted team account manager and team is assigned specifically to your account

Minimize Downtime

  • Minimize downtime which leads to increased productivity

Available in Emergency

  • We are available and ready to help in urgent situation, just give us a call

User Experience

  • Enhance the overall user experience with our expert services

Peace of Mind

  • Our client rejoice and relax with our after hour support services

Support Services

Remote End User Support

  • 24x7 Desktop and Laptop Support
  • Patch Management and Anti-virus
  • Software Installation and Maintenance
  • Email Client Management
  • Data Protection, Backup Management and Security

Remote Server Support

  • 24x7 Health Checkup
  • Backup and Recovery
  • High Availability Clustering Virtualization
  • Patch Management, Security and Anti-virus

Remote Infrastructure Support

  • 24x7 Devices Monitoring
  • Peripherals: Wireless, Router, Scanner, Printer
  • Network Devices: Router, Firewall, Switches
  • Vendor Coordination- ISP, HW/SW Sender, Third Party
  • Asset Tracking and Management, License Tracking and Management, Data Backup and Disaster Recovery & Planning.

Get in Touch